Several Punta Cana Resorts Postpone Reopening Until Later This Year

Last Updated 1 year ago

Several major resorts in Punta Cana have delayed their reopening after hurricane Fiona caused significant damage to properties in the region. Although initially scheduled for reopening in early October, a few of Punta Cana’s top-rated resorts have now decided to postpone opening their doors until November and December while repairs are being carried out.

The announcement comes as around 90% of all resorts in Punta Cana are up and running, despite strong winds and heavy rains caused by hurricane Fiona. There are some exceptions, though; several resorts have announced that they will remain closed for an extended period while repairs are made to restore the properties.

Earlier this week, Playa Hotels & Resorts, a leading hospitality firm in the Caribbean, revealed that 5 of its properties in Punta Cana and the Dominican Republic would remain closed longer than initially expected. Fortunately, the resorts are providing guests with alternative booking options, including rescheduling or switching to another hotel.

Sanctuary Cap Cana

One of Punta Cana’s top luxury resorts, Sanctuary Cap Cana, is among the most affected properties in the area. As a result, it will remain closed until December 20, during which extensive repairs will be carried out. Hotels in Cap Cana, a seaside gated community near Punta Cana, were among the hardest hit by hurricane Fiona, which toppled trees and damaged outdoor areas such as pools and gardens.

Guests who have booked a stay in Sanctuary Cap Cana from now until December 20 have several options. Visitors can rebook their stay with any Playa Hotels & Resorts property in the country at no additional cost, as long as there are available rooms. Alternatively, guests can postpone their stay until the same travel dates in 2023 for the same price as their original booking.

Hyatt Zilara Cap Cana And Hyatt Ziva Cap Cana

The 4-star Hyatt Zilara Cap Cana is scheduled for reopening on November 15, with the nearby Hyatt Ziva Cap Cana set to open its doors a few weeks later, on December 6. Both properties were badly damaged by the hurricane, with each resort having plenty of palm-tree-lined outdoor pools, among other amenities that need repairs.

Both resorts are offering guests several alternatives for bookings until the scheduled reopenings. Guests can stick to their original travel dates and opt for any other Hyatt Zilara or Hyatt Ziva property in Mexico or Jamaica. Alternatively, guests can rebook their stay for the same dates next year at no additional cost.

Hilton La Romana

Located some 25 minutes from downtown La Romana, the all-inclusive adult-only Hilton La Romana is one of the most popular properties in the area. Due to ongoing repairs, the resort has postponed reopening until November 1 this year. Hilton won’t leave guests hanging and is offering several alternatives for travel-hungry clients.

Visitors wanting to keep their original travel dates up to November 20 can opt to stay at several other Hilton properties across the Caribbean, including the Hilton Rose Hall (Family Resort), The Yucatan Playa del Carmen (adults-only), or Hilton Playa del Carmen. Guests may also choose to reschedule their stay for the same dates next year whilst maintaining the original booking price.

Guests who decide to cancel their booking at any of the affected Playa Hotels & Resorts properties are also eligible for a refund. If booking directly through the resort, guests are urged to get in touch directly with the properties to either reschedule their trip or get a refund. Likewise, visitors booking through a travel agency or tour operator should contact their representative to discuss rebooking or cancelation options.

Although most resorts in the Dominican Republic are operating normally, hurricane Fiona caused 40,000 tourists to cancel their vacation to the tropical island. Authorities estimate that the hurricane may have caused up to $390 million in damage.